Client Care & Regulation

About Swansea Law

Swansea Law Chambers is a privately-owned chambers based at 86 Gower Road, Sketty, Swansea, SA2 9BZ. The chambers is home to a team of lawyers, each from a professional legal background.

All clients are issued with a client-care letter which clearly states: (1) which lawyer they are instructing and who will be legally responsible for carrying out their instructions; (2) which other lawyers will be assisting the principal lawyer in carrying out the instructions [if any]; (3) what the instructions are; (4) what the fees will be and how they are payable; (5) how they can complain if they are unsatisfied; and (6) the type of qualification held by the lawyer and the name of the regulatory body that regulates their work.

Regulation

Swansea Law Chambers is home to barristers who are regulated by the Bar Standards Board [“BSB”] and are authorised to work directly with the public through the BSB Public Access Scheme, consultant solicitors who are regulated by the Solicitors Regulation Authority [“SRA”] and who work through regulated law firms and Members of the Chartered Institute of Legal Executives [“CILEx”] who are subject to the authority of CILEx. Each client-care letter will make explicity clear which regulatory body regulates the lawyer who you instruct.

Money Laundering

Best practice mandates that in order to comply with the requirement that we are duly-dilligent under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 we are required to ask for ID from all clients. Please bring suitable ID with you to your first appointment.